Order Cancellation Policy
You may cancel your order anytime prior to shipment or production initiation for a full refund. Once your order has entered the shipping process, cancellations cannot be accommodated.
Returns Policy (14-Day Satisfaction Guarantee)
We accept returns within 14 calendar days of delivery. For a successful return:
✓ Item must be in original, unused condition
✓ Original packaging must be intact
✓ Proof of purchase required
Note: Please return items directly to us, not the manufacturer
Fair Return Shipping
• Single shipping charge applies (including return shipping)
• No hidden restocking fees
• Refund excludes original shipping costs
Refund Process Timeline
Inspection upon receipt (2-3 business days)
Approval notification via email
Refund processing (3-5 business days)
Credit posted to original payment method (timing varies by financial institution)
Missing Refund Assistance
If your refund hasn't appeared:
Verify with your bank (allow 5-10 business days)
Contact your payment provider
Reach our support team if unresolved
Customer Support Contact
📧 Email: [email protected]
📞 Phone: +1 (404) 817-9345
📍 Address: 54 Grand Parade, Cork, Ireland
